Our services
Repairs, yearly maintenance, new installations and upgrades — for built-in gas fireplaces, inserts and log sets throughout Greater Cleveland.
Fireplace won't light, keeps shutting off, or the flame looks weak, yellow or sooty? We test each component, find the real cause and fix it — whenever possible in a single visit.
Book a repairMost manufacturers — and the NFPA — recommend a yearly inspection. A tune-up keeps your fireplace burning clean and efficiently, catches small problems early, and gives you peace of mind before winter.
Schedule a tune-upAdding a new gas fireplace or replacing an aging unit? We help you choose the right model and size for your room, then install it cleanly — to manufacturer specifications and local code.
Request an installation visitThe pilot is the heart of your fireplace. If it won't light, won't stay lit, or you hear clicking with no flame, we'll pinpoint the failing part and get it firing reliably again.
Book a pilot repairUpgrade to a realistic new log set, or replace logs that are cracked, crumbling or covered in soot. Correct placement matters — logs in the wrong spot cause soot and poor flame.
Ask about gas logsTurn a drafty, messy wood-burning fireplace into push-button warmth. No more hauling wood or cleaning ash — just a clean, steady flame at the touch of a remote.
Plan a conversionA focused safety check for your peace of mind — ideal if you've just moved in, are buying or selling a home, or haven't used the fireplace in a while.
Book an inspectionSmall upgrades that make a big difference in comfort and convenience — from a new remote or wall thermostat to a quiet blower that pushes more heat into the room.
Ask about upgradesTroubleshooting
Recognize one of these? Book a visit and tell us what you're seeing — it helps us arrive prepared.
Often a worn thermocouple or thermopile, or a dirty pilot assembly.
Usually an igniter, gas supply or pilot-orifice issue.
A weak thermopile or a safety sensor detecting a venting problem.
Misplaced logs, a dirty burner or incorrect air mixture.
Normal mineral build-up — cleaned during every tune-up.
Receiver, batteries or a pairing issue with the control module.
Dust build-up or worn bearings in the fan motor.
Anything from a tripped switch to a failed gas valve — we'll find it.
Leave the house immediately. Don't use light switches, phones or anything that could spark inside. From outside, call 911 or your gas utility's emergency line. Once it's safe, call us for the repair.
Brands
Not sure what you have? Look for a rating plate under the lower grille — or just tell us what you see and we'll figure it out.
FAQ
Once a year — ideally in late summer or fall, before you start using it regularly. Annual inspection is recommended by most manufacturers and by the NFPA, and it's the best way to keep your fireplace safe and efficient.
The most common causes are a worn thermocouple or thermopile, a dirty pilot assembly, or low gas pressure. We test each part and replace only what's actually needed.
Yes. Burning gas leaves mineral deposits on the glass over time. Clean it only with a fireplace-specific glass cleaner, and only when it's completely cool. Glass cleaning is part of every tune-up.
A standard tune-up usually takes about an hour. Repairs depend on the problem and whether parts are needed — we'll give you a clear estimate on site.
We work on most major gas fireplace brands. When you book, include the brand and model if you know it — that helps us arrive with the right parts.
We serve eight Northeast Ohio counties: Cuyahoga, Lake, Geauga, Summit, Medina, Lorain, Portage and Ashtabula. See the full list of cities, or call (440) 429-0779 if you're not sure.
Describe what's happening and we'll recommend the right service. Booking takes about a minute.
